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Terms and Conditions

Distance Selling Regulations

Fairytale Romance Ltd operate in conjunction with the distance selling regulations as defined in law by the government of the United Kingdom of Great Britain and Northern Ireland.

The Condition of Our Items

All of our Used items are photographed individually to ensure we are fairly relaying their true condition. It is our aim to never knowingly over promise on the condition of an item. In the rare instance that you may disagree with our description, please do send an email to paul@fairytaleromance.co.uk and we will reply as quickly as possible. We pride ourselves on offering a very high standard of customer service and we hope you will always find us friendly and attentive no matter what the issue. Please rest assured we will work with you no matter what the query and will always do our very best to rectify any error.

Returns

We operate a 60-day Returns Policy. Please see our Right of Withdrawal page for full details of returns